At AMENDE, we want you to love your jewelry. If you’re not completely satisfied with your purchase, we’re here to help. Please read our return and refund policy carefully.
◦ You may return items within 30 days of the purchase date for a full refund or exchange.
◦ To be eligible for a return, the item must be in its original condition, unused, and in the original packaging.
◦ Customized or personalized pieces cannot be returned unless they are defective.
◦ Gift cards and sale items are final sale and cannot be returned.
◦ To initiate a return, please contact our customer service team at [your contact email] with your order number and reason for the return.
◦ We will provide you with a return shipping label and further instructions.
◦ Please package the item securely and ship it back to us within 7 days of receiving the return label.
◦ Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
◦ If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
◦ Customers are responsible for return shipping costs, unless the item is defective or incorrect.
◦ For any questions regarding returns or refunds, please reach out to our customer service team at [your contact email] or [your phone number].
Thank you for choosing AMENDE! We appreciate your support and are committed to ensuring your satisfaction.